{"items":[{"tabTitle":"Holiday Shipping","html":"

We encourage you to place your orders early this year to ensure delivery in time for the holidays. Please see recommended shipping deadlines below.

*International orders are not guaranteed for holiday delivery. We encourage you to place your orders as early as possible, ahead of dates listed below, for best chances of delivery.

Courier/Method	Order Deadline
USPS
Priority Mail:	12/13/25
Ground Advantage:	12/12/25
Priority Mail Express:	12/15/25


FedEx
Ground:	12/13/25
Express:	12/15/25
2nd day:	12/17/25
Overnight:	12/18/25

","enabled":false,"uuid":"a2b26048-1586-4b83-8659-d3305653f268","contentType":"static"},{"tabTitle":"Standard Shipping Times","html":"\n\n\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Ground Advantage \n\n\n	2-7 Days \n\n\n
Priority Mail \n\n\n	2-3 Days \n\n\n
Priority Mail Express \n\n\n	1-2 Days \n\n\n
FedEx Standard Overnight \n\n\n	1 business day \n\n\n
FedEx 2 Day \n\n	2 business days \n\n

\n\n

","enabled":true,"uuid":"84c78965-d330-4592-8ba2-681edf14c730","contentType":"static"},{"tabTitle":"International Shipping Details","html":"

We use USPS International First Class and International Priority to ship internationally.

FedEx is not available in all locations; restrictions may apply; please allow additional transit time to A.K. & H.I.

Customers shipping outside the U.S. are responsible for all costs associated with importing the order, including duties, taxes, or fees. Therefore, the listed shipping cost only covers the actual shipment costs.

International orders may contain items prohibited by embargo restrictions. Please check with your local customs office regarding your current importation laws before placing your order. We are not responsible for merchandise confiscated by the importation authorities.

We are not responsible for international orders once they are shipped. Additionally, we are not responsible for shipments if the required duties & taxes are not paid.

","enabled":true,"uuid":"40a016ed-527c-4f40-8ee4-90ec621a61b4","contentType":"static"},{"tabTitle":"What is the processing time for an order prior to shipping?","html":"

Our standard processing time is 3-5 business days for domestic orders. Orders with International, APO, and FPO addresses may require additional processing time.

","enabled":true,"uuid":"039cc3c9-abae-4bb0-9b77-d3ec74cc2cfd","contentType":"static"},{"tabTitle":"What are your shipping rates? ","html":"

Shipping rates are calculated in real-time by the courier and based on the size and weight of the shipment. Therefore, you will only see the available shipping options for your particular area.

","enabled":true,"uuid":"3eae99a1-abaf-478d-a8fb-90ef30431044","contentType":"static"},{"tabTitle":"How can I track my package? ","html":"

Once your order ships, you’ll receive an email with your tracking details. You can also track your order by logging into your Broadway Merchandise Shop account.

","enabled":true,"uuid":"5eff9a12-44b2-459d-b3ea-8794bf7a294e","contentType":"static"},{"tabTitle":"Will FedEx deliver to a P.O. Box?","html":"

Yes, we do. We use FedEx SmartPost to complete these shipments.

","enabled":false,"uuid":"e14377f6-0800-49c2-b125-5921d556dafb","contentType":"static"},{"tabTitle":"I didn’t receive my order because the delivery address was incorrect. ","html":"

Customers are responsible for providing the correct delivery address. We will not replace or refund orders delivered to an incorrect address entered by the customer.

Orders returned as undeliverable due to a customer's incorrect address will be refunded (less shipping/handling) within two weeks, unless re-delivery is arranged.

If an error occurs resulting in incorrect delivery or return, the order will be reshipped.

","enabled":true,"uuid":"57834060-3848-4566-aec0-95b164d381ca","contentType":"static"},{"tabTitle":"The tracking number indicates that my order was delivered, but I didn’t receive my package.","html":"If a delivery issue occurs, please submit a help ticket here. We will do our best to resolve the issue as quickly as possible.","enabled":true,"uuid":"5109b97f-3a3e-4cd3-9aec-ead0db3e91fe","contentType":"static"}],"theme":{"style":"pill","desktopType":"accordion","mobileType":"accordion","iconType":"arrow","iconDefaultColor":{"r":255,"g":255,"b":255,"a":1},"iconActiveColor":{"r":255,"g":255,"b":255,"a":1},"defaultColor":{"r":255,"g":255,"b":255,"a":1},"defaultBgColor":{"r":231,"g":81,"b":39,"a":1},"defaultFontWeight":"normal","activeColor":{"r":255,"g":255,"b":255,"a":1},"activeBgColor":{"r":231,"g":81,"b":39,"a":1},"activeFontWeight":"bold","strokeColor":{"r":230,"g":230,"b":230,"a":0},"bgColor":{"r":236,"g":236,"b":236,"a":0},"textColor":{"r":43,"g":43,"b":43,"a":1},"accordionDefaultCollapsed":true,"accordionAllowMultipleExpand":false,"accordionDefaultExpandAll":false}}

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